Can we use third-party AI models, and what are the data implications?

GLBNXT does not share your data with third-party AI providers as part of its standard operation. All processing takes place within your sovereign environment by default. However, GLBNXT's model hub includes a selection of models that are provided exclusively through a direct connection with third-party AI providers. Customers can choose to use these models, but doing so means that data submitted in those interactions is processed under the terms and conditions of that external provider, not within your sovereign GLBNXT environment.

These models are available in the hub for specific use cases, including testing, evaluation, or situations where a particular third-party model offers capabilities your team wants to explore. The option exists by deliberate choice, not by default.

If you are considering using a third-party model, it is essential that your organisation reviews and understands the terms and conditions of that provider before doing so, including their data handling, retention, and privacy policies. Choosing to use a third-party model is done at your organisation's own risk, and GLBNXT cannot be held responsible for how external providers handle data submitted through their services.

In many cases, GLBNXT can advise on comparable models that deliver similar performance while remaining fully within your sovereign environment. Before reaching for a third-party option, we recommend speaking with your GLBNXT account team. The right sovereign alternative is often already available in your environment.